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How to setup Holdem Manager to run with Party Poker FastForward Tables

*Make sure windows is fully updated until 'No New Important Updates are Found' (this may require multiple restarts and multiple 'check for updates'), including Internet Explorer (even if you use a different web browser).

* Also make sure that you have updated Holdem Manager to the most recent Beta.


If you are playing on a different Party skin, please see this FAQ

1)
 Please give HoldemManager and Party Poker Administrator rights:

2) Add these files to your antivirus and firewall exceptions list:
  • C:\Program Files (x86)\Holdem Manager 2\holdemmanager.exe
  • C:\Program Files (x86)\Holdem Manager 2\hudfuncapps.exe
  • C:\Program Files (x86)\Holdem Manager 2\EasyHook.dll, EasyHook32.dll, EasyHook32Svc.exe, EasyHook64.dll, and EasyHook64Svc.exe (for the .dll  and .hm2 files, you have to type in the name in the file name box for a lot of firewalls)
  • C:\Program Files (x86)\Holdem Manager 2\fastfold.dll
  • C:\Program Files (x86)\Holdem Manager 2\PartyCommunicator.hm2
  • C:\Program Files (x86)\Holdem Manager 2\thirtytwobitIPC
  • C:\Program Files (x86)\Holdem Manager 2\textboxhook.dll
  • C:\Programs\PartyGaming\PartyGaming.exe
  • C:\postgreSQL\bin\postgres.exe
  • C:\postgreSQL\bin\pg_ctl.exe
  • C:\postgreSQL\bin\psql.exe

3) Make sure the poker client and hand histories are both in English. If it is not, you need to change it in the Lobby Options or reinstall the software and choose English.
 
4) Make sure that  the Site Time Adjustment is properly configured such that the Time Stamp in the Reports for the hand matches your local windows clock time.
 
5)
Make sure these two options are enabled: HUD Settings > HUD Filters > Filter by Limits > [x] Includes hands from other limits, and [x] Mix Fast and non-Fast hands together.

6) Turn on Desktop Composition and make sure that your Windows Theme is an Aero theme.

7) Make sure that your DPI settings are correct

8) Make sure these two options are enabled: HUD Settings > HUD Filters > Filter by Limits > [x] Includes hands from other limits, and [x] Mix Fast and non-Fast hands together.

9)
 Test the Hud out on a normal table first to verify its working

10) If you have any problems with the HUD on Fast Forward tables try the following:
  • Export any custom HUD configs.
  • Open the HM2 > HUD Settings > HUD Designer menu > Click 'Reset' > [x] All Configs > OK
  • Manually reset your HUD Settings > Preferred Seating > for your site/seats
Try to reproduce the problem using the default HUD/settings.  If it works properly you can try importing your customized HUD again.

When playing Fast Forward, make sure to open in this order:
  • Open Holdem Manager 2
  • Open Party Poker 
  • Begin Importing hands
  • Begin playing hands  

11) If the HUD is not showing please close HM2 and look for the C:\Users\{UserName}\AppData\Roaming\HoldemManager\PartyFastForwardTables.txt file and delete it if you see it.  If you can't see the folder please see this tutorial for showing system and hidden files

* If you continue to have problems:

Please enable the Settings > Feature Logging > [x] 'FastPoker' and [x] 'HUDStats' options and increase the Max number of log files option to 10 so old logs are saved with date/time stamps.  You can also enable this before you launch HM2 from the Start Menu
 
Please reproduce the problem and:
- Take a screen shot of the table/desktop
- Screen shot of the table/desktop
- Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
- Save a copy of the original Hand history for the table with the issue
- Close HM2 and attach your zipped \HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing
 
With all the above information we should be able to narrow down what is causing the issue, if all the information is not included we will need to email you again to request it.

 
Please zip and email the requested files to us via the 'Contact Support' link here and if there is a forum thread with additional information please link to this thread and let us know your forum name if there are several people in the thread.


 

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